Below you find the answers to the frequently asked questions.
How frequently and how long can I call with Tele0800?
You may make an unlimited number of calls to foreign countries through our lines. The call duration per call is maximum one hundred and fifty minutes.
Can I program numbers in my telephone?
You can very easily program the Tele0800 number before the number you want to call on your mobile phone programming. This way you can call directly from the address book in your phone :
Nokia:
Nokia:
Key our number, press 3 times on the * key. Then enter the number you want to call. End with a (volgens mij heet dit de hash key).
For example: 020 711 0990 p 0044 2074342800 #
Siemens / Panasonic:
Enter our number, press 0 and keep it pressed until the + appears. Furthermore, as with Nokia.
For example: 020 711 0990 + 0044 2074342800 #
Motorola / Sony-Ericsson:
Enter our number, press * and keep it pressed until the p appears. Furthermore, as with Nokia.
For example: 020 711 0990 p 0044 2074342800 #
Who can use Tele0800?
Our numbers +31 20 711 0990 (NL) en +44 20 7097 9479
(UK) are accessible from any phone, so from the fixed telephone, cable, VOIP, with a mobile subscription and with a prepaid SIM card.
One tip: be careful with the use of competing services that you request from your mobile phone to call 090 numbers.
Mobile carriers usually put on these numbers a hefty charge.
Can I also call from abroad with Tele0800?
Tele0800 currently has only phone numbers in the Netherlands and the United Kingdom. If you want to call cheaper abroad, we suggest you take a look at the website of
TrendCall.
Can I immediately call abroad?
You do not have to sign in. You can use our service for free and try out.
If you like it, you can immediately buy call credit.
Do I have to call your number over and over again for each call?
No.. If you want to abort a call press twice the '#' key.
Then you can enter the following number you want to call, or enter'*0 'to repeat the last number dialed
How do I pay for using Tele0800?
You pay your carrier for the normal costs for the call to the Tele0800 fixed number (often free).
fare for a foreign destination from your Tele0800 credit. Your provider 'sees' do not you call abroad and brings only piece in the Dutch account.
How can I top up my Tele0800 call credit?
For just € 1.30 please credit telefonisch order.
You can also codes of € 10, € 25, € 50 or € 100 credit line with iDEAL or Credit Card purchase.
Through a transfer can also upgrade.
This credit can be from any number an unlimited number of international calls for
the low rates of Tele0800. The credit is three months.
When do I receive the e-mail with my top up code?
It occasionally happens that our e-mail is identified as spam
by your provider and discarded.If you do not receive within 15 minutes after the transaction
in your inboxemail you can contact us to
Always add a payment to, then our help desk
medewerkers uw betaling staff to retrieve your payment iDEAL / PayPal and
you manually prepaid code after the broadcast.
My new call credit is not accepted, what can i do?
Press after the dial,the button *2 and your phone number and pincode
to disconnect. When you have dail the number again then you can import your pincode
after *1 press your phone number and the
pincode to link.
Can I use Tele0800 from more than one number
Certainly. once you're connected key your PIN, followed by the number you want to call. When you call from the number registered by Tele0800 you do not need to key in your PIN, but you can immediately enter the call destination.
Why has my call credit balance been devaluated whereas I had no connection?
For most countries, you pay only for a call from the moment that the other party answered the call. Operators in a number of countries, however, charge from the moment the phone from the other party is ringing, whether the call is answered or not. These costs are passed on to you.
How good is the quality of the connection?
TTele0800 makes for routing calls the use of reputable parties as KPN, AT & T and Belgacom. Should it nevertheless happen during several days that the connection is bad, please
email contact us.
Always let us know from which number you which number to call is, then our technical service can make arrangements for using an other partie for the routing of the calls to your destination.
How much will it cost to call from a fixed line via Tele0800?
UYou pay the standard rate for calls to a fixed number in Amsterdam.
In addition, you pay the extra
fare
for foreign destination from your credit Tele0800.
Below is a sampling of the cost of calls to our dial. With more and more providers is calling Dutch fixed numbers during off-peak free.
Provider
Abonnement
Tariffs
Peak
Tariffs Daluren
Casema
Onbeperkt bellen avond&weekend
€ 0,024
free
KPN
Belvrij weekend
€ 0,028
free
KPN
Internet+Bellen
€ 0,025
free
Orange
ADSL & Telefonie Basis
€ 0,025
free
Scarlet
One
free
free
Tele2
Compleet
€ 0,031
free
UPC
Telefonie FreeTime
€ 0,035
free
Vodafone
Zorgeloos naar vast
free
free
Bron: bellen.com. Aan deze gegevens
kunnen geen rechten worden ontleend.
How much will it cost to call from a prepaid mobile phone via Tele0800?
You pay the standard rate for calls to a Dutch fixed number. In addition, you pay the extra
fare vfor foreign destination from your credit Tele0800.
Below is a sampling of the cost of calls to our dial. By providers is increasingly using mobile phones to fixed numbers Dutch cheaper during off-peak hours
Provider
Prepaid Type
Tariffs
Peak
Tariffs Daluren
Albert Heijn
AH Mobiel
€ 0,18
€ 0,09
Debitel
Piek Dal
€ 0,45
€ 0,10
Hema
Piek & Dal
€ 0,36
€ 0,12
KPN
Hi Prepaid
€ 0,29
€ 0,29
Orange
Prepaid Talk
€ 0,25
€ 0,25
Rabobank
Rabo Mobiel
€ 0,20
€ 0,20
Simyo
Prepaid
€ 0,15
€ 0,15
Tele2
Champion
€ 0,14
€ 0,14
Telfort
Piek&Dal
€ 0,45
€ 0,10
T-Mobile
Prepaid Standaard
€ 0,35
€ 0,35
UPC
UPC Mobile
€ 0,18
€ 0,18
Vodafone
Prepaid advantage to fixed
€ 0,05
€ 0,05
Bron: bellen.com. Aan deze gegevens
kunnen geen rechten worden ontleend.
Is it possible to use more than one number to call to Tele0800?
If your question is not answered above, please send an email to
info@Tele0800.nl.
We strive to ask the next working day to answer.
